Last updated on April 14th, 2024

Crystal Serenity, Venice, Crystal Cruises

Crystal Serenity, Venice

Following insolvency in 2022, the Crystal Cruises brand and two cruise ships were bought by A&K Travel Group. Crystal Cruises is now back in business.

Crystal Cruises – Ships & Destinations

Crystal is a premier luxury all-inclusive cruise line, but their ranking with Conde Nast Traveler and by Travel + Leisure has slipped during their period of bankruptcy and ship refits. Crystal Cruises has two 1,000 passenger luxury cruise ships owned by A&K Travel Group, – the Crystal Symphony and the Crystal Serenity. These two ships cruise the world. The ships offer penthouses, suites, verandah and ocean view staterooms.

In 2022 the Crystal Esprit yacht was sold.

Crystal Cruises – Guest Profile

  • People with high disposable income who prefer the best in luxury.
  • People who enjoy all-inclusive vacations on a luxury cruise line.
Seahorse Pool, Crystal Cruises

Seahorse Pool

Penthouse Suite Amenities

  • Personal butler service with gratuities included
  • Unpacking and packing upon request
  • Pressing and shoe shine
  • Afternoon tea service and nightly hors d’oeuvres
  • Stocked bar and afternoon canapés
  • Order in from specialty restaurants
  • Private car transfers (category CP only)
Crystal Symphony, Mazatlan, Crystal Cruises

Crystal Symphony, Mazatlan

Not Included

  • Airfare and Port Transfers
  • Shore Excursions
  • Additional visits to specialty restaurants once your allotted reservations have been used.

Penthouse, Crystal Cruises

Crystal Cruises – Dining

Restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d’Ovidio, guests will be allotted one complimentary reservation for two people or solo traveler per voyage of up to 11 days (more than one for more extended stays). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.

An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.

Amenities Included

  • Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees
  • Gratuities for housekeeping, dining, and bar staff
  • At least one complimentary reservation to Osteria d’ Ovidio and one complimentary reservation to Umi Uma
  • Butler service in all suites and guest rooms
  • Wi-Fi/Internet access in-room and throughout the ship, signal permitting

Bistro Cafe, Crystal Cruises

Crystal Cruises – Policies

Alcohol Policy – The selection of included wines and spirts is so exceptional that you won’t be wondering about the alcohol policy.

Smoking – While most areas of the ship are non-smoking, there are designated smoking areas throughout. Pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.

Crystal Symphony, Penthouse Bathroom, Crystal Cruises